Payment, Pricing, and Refunds

Payment - Accepted Methods and Procedures

The Travel Agent will request either a deposit or full payment, depending on the booking timing and travel dates. Payment shall be made via a secure payment link or by completing a credit card authorization form, as provided by the Travel Agent, for the agreed-upon amount as outlined in the travel quote. Credit card authorization forms will be sent to the Client via email, text, or other online transmission. Cash payments, checks, or money orders will not be accepted. Upon receipt of the deposit, the Client assumes full responsibility for the remaining payment. Failure to make full payment by the due date may result in cancellation of the booking at the discretion of the supplier.
In such cases, the Client may or may not receive a cash refund or travel credit, depending on the timing of cancellation.

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Pricing - Subject to Change

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The Client is advised to adhere to the stipulations outlined in the travel documentation provided by the Travel Agent. Quoted prices are subject to change until the Client secures the desired price by completing payment with the appropriate indicated method, either deposit or full payment, by the specified payment deadline.

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Refunds - Terms and Conditions

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Refund eligibility varies depending on the policies of the supplier/vendor, travel insurance coverage, cancellation timelines, and specific accommodations and
transportation arrangements. In the event that a cash refund is granted, it will be returned to the Client's original payment method. If a travel credit is issued, the Client must adhere to the terms outlined by the supplier/vendor in the travel credit documentation. It's important to note that the availability and terms of refunds or travel credits are subject to the policies of the respective supplier/vendor.

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Service Fee

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A $25 service fee per booking will be applied to each booking to encompass the array of services rendered. These services encompass the provision of round-the-clock
concierge support, tailored itinerary development, passport facilitation, expert consultation, booking and coordination of approved itinerary including
accommodations, transfers, and excursions, dining suggestions, dissemination of international travel regulations and entry requirements, advocacy on behalf of clients, pre-departure travel documents (digital), and additional amenities as needed Group 

Bookings: Starting at $50

• Extensive research options for your group trip,including cruises, resorts, and more.

• 24/7 concierge service available to all guests.

• Includes designing a dedicated group booking page for easy booking.

• Custom designed flyer to promote your group travel.

• Ideal for organizing memorable getaways with friends, family, or colleagues.

• Group leader will receive a free hotel voucher for select U.S. and International destinations at the completion of travel. Retail value up to $1,800!

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Price Match

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The majority of our suppliers extend a price matching policy. Should you discover an identical itinerary at a lower rate on another platform, provided it aligns directly in terms of services offered, we are pleased to facilitate a price match request subsequent to the
payment of your deposit.

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FEES ASSOCIATED WITH CHANGES AND CANCELLATION

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After confirming your booking, should you decide to cancel your trip, a non-refundable cancellation fee of $50 per person is required to be paid to the travel agent before we proceed to cancel with the respective supplier. This fee is necessary to compensate for the work undertaken on your behalf up to the point of cancellation.
Similarly, should you require any changes to your reservation such as adjustments to dates, number of travelers, or flight details after booking, a non-refundable change fee of $25 per person is applicable. This fee is to be paid to the travel agent prior to the
implementation of the requested changes, considering the time and effort involved in modifying your reservation with the supplier.